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Samuel Cole Salon | Raleigh NC

Beauty and Hair Salon

8511 Colonnade Center Drive, Suite 120
Raleigh, NC 27615

919.845.0098

Our Policies

Our-PoliciesPayment Methods

We accept Visa, MasterCard, Cash and Check.

Service Guarantee

We want you to be happy and satisfied with your services. Therefore, we do ask that you call us within 14 days of your service(s) for any changes that you may require. We do not offer refunds on services, but we are happy for the opportunity to make things right for you. If at any time you feel you that would like to try the services of a different designer, then we support and recommend that you do so. Our entire team’s talent is at your disposal and discretion.

Product Guarantee

We offer full exchanges on all product purchases. It is important to us that you have the correct haircare products for your use at home. We want you to have exactly what works for you; we do not wish to add to the product graveyard that exists under many bathroom sinks. We encourage you to bring in any item that is not meeting your expectations and we will replace it with something that better suits your needs.

Returns are accepted on all haircare products and will be given full exchange credit toward the purchase of another product.

Returns on hairdryers, flat-irons and curling irons must occur within 14 days of the original purchase date. Returned items must consist of all packaging and be in original condition.

We cannot offer returns or exchanges on hair accessories such as clips, brushes, combs, etc. Sales of those items are final.

Appointments

We recommend that you make all appointments in advance to ensure stylist availability, as well as to secure the time that works best for your schedule. We do require a credit card to secure your appointment(s). Please arrive 10 minutes before your scheduled appointment time in order to relax, browse style ideas and enjoy a refreshing beverage. If you are late for your appointment, we may need to reschedule your appointment or modify your service(s).

Cancellation Policy

If you miss your appointment without giving at least a 24-hour notice, then you will be billed 1/2 of the cost of the missed service(s). Failure to not show for an appointment will result in a full service charge. These fees will be expected to be paid prior to future visits.  For your convenience, we provide a confirmation call 48 hours prior to your appointment. We ask that you keep us informed of any changes in your contact information.

Gratuities

Gratuities are not included in services provided or gift certificate purchases. Gratuities are always appreciated and we thank you for your thoughtfulness. All tipping must be done in cash or check made out directly to your stylist. Envelopes are provided for your convenience at the reception desk. Please indicate on the envelope who the tip is for and who it is from and we will forward it to your stylist.

Samuel Cole Salon Style Points

As a member of Samuel Cole Salon Style Points rewards program you’ll earn points for the everyday activities you already do, such as referring friends and family, pre-booking your next appointment, purchasing services and retail products. Your points add up to savings that you can use towards the services and products we offer. We’ve created this program to reward and thank you, our loyal client, for your business.

Enrolling in Samuel Cole Salon Style Points:

There’s no enrollment necessary. Being a client of Samuel Cole Salon automatically enrolls you into our Style Points program and you’ll begin earning points. Our system tracks the points you’ve earned.

Earning Samuel Cole Salon Style Points:

–        Earn 250 points for every $52-$103 spent on services

–        Earn 500 points for every $104-$155 spent on services

–        Earn 750 points for every $156-$208 spent on services

–        Earn 1,000 points for every $209-$260 spent on services

–        Earn 250 points for every $40-$79 spent on retail purchases

–        Earn 500 points for every $80-$119 spent on retail purchases

–        Earn 750 points for every $120-$159 spent on retail purchases

–        Earn 1,000 points for every $160-$200 spent on retail purchases

–        Earn 1,250 points for pre-booking your next appointment

–        Earn 20,000 points for referring a new client to Samuel Cole Salon*

*The new friend or family member you refer receives a $20 credit to be used at their first visit

Redeeming Samuel Cole Salon Style Points:

When you want to redeem your Style Points, just let our Guest Services Team know and they will post your savings when you check out. When redeeming points, 1,000 points equals $1.00

The Fine Print:

Style Points expire 18 months from the day that they were issued. Style Points will be awarded at the time of check out. For example, if you refer a friend you will get your Style Points when they check out. If you pre-book an appointment, you will earn those Style Points when you check out from that appointment, not when you schedule it, etc. Style Points may not be redeemed for cash, as they have no cash value. Style Points are earned on services and products: excluding taxes and gratuity. Style Points are not transferable. Style Points cannot be earned on complimentary services such as booking fringe trims, etc. Samuel Cole Salon Style Points program points and details are subject to change. We reserve the right to terminate and modify the program at any time, without notice.

Guest Policy

In the service area of the salon we can only accommodate those clients receiving services. We thank you for your cooperation in advance. Our goal is to provide each client with personalized individual attention. All guests are asked to wait in the reception area. In addition, we ask that all children (not receiving a service) remain supervised in the reception area for their safety.

Gift Certificates

Gift certificates are available for your gift giving convenience and are offered in any amount of $25 or more. Gift certificates do not include gratuities and are not redeemable for cash.

Disclaimer

All pricing is based on time and product used to perform each service.  Pricing is subject to increase if additional time or product is needed to accommodate your particular hair needs.  If you have any questions on specific pricing, then we urge you to ask your stylist for pricing prior to your service.

Color Formulas

If you should need your customized color formula at anytime we do offer the option of purchasing this information at a cost of $200. Our expertise is used to create our color formulations and this expertise is derived from years of education and experience. These formulas are the property of Samuel Cole Salon.

Cell Phones

We ask that all cell phones be set to vibrate before entering the salon as a courtesy to other clients and our design team. We strive to provide a relaxing, private and undisturbed atmosphere at all times.

 

salon-of-the-year

Announcements

5/20/2020 - We are so excited that the Governor has allowed us to open in his Phase 2 guidelines! We will be operating at less than 50% capacity starting Friday, May 22, 2020 at 5pm! Please be aware!! We have cancelled ALL missed appointments and previously scheduled future appointments. We will be scheduling all new appointments for all … Read More

Our Story

Raleigh beauty and salon services

Services

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Luxury Haircare

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Read Our Reviews

Read Our Reviews

Latest News

  • Samuel Cole Salon Re-Opening Plan
  • White Dress Collective Lead Stylist + Elite Designer Alley Biehl’s Styling Workshop Featured Extensions, Decorative Accessories
  • Advanced Designer Erin Fogarty Returns to Samuel Cole Salon
  • Editorial Styling Genius Dennis Lanni Leads Creative Workshop
  • Wella Color Top Artist Mark Debolt Debuted New Color Formulations in Master Class
  • Senior Designers Libby + Morgan Attend Celebrity Styling Academy Nine Zero One

Latest Tweets

Samuel Cole SalonFollow

Samuel Cole Salon
WellaEducation
03.30

"I’m doing my best to maintain a positive mindset with everything because it’s all completely out of our hands. One day at a time, we will get through this. The entire world is literally in this together. Sending love to every one of you.❤️" #WellaPassionistaUSA Danielle Canseco

Reply on Twitter 1244731132895207425Retweet on Twitter 12447311328952074252Like on Twitter 12447311328952074258
samuelcolesalon
03.23

Wake County has announced that all salons will be closed 3/23/20-4/30/20.
We will be reaching out to all clients to reschedule affected appointments.
In this uncertain time, we will all get through this together, apart 💕 📧 us at info@samuelcole.com

Reply on Twitter 1242103932543021060Retweet on Twitter 1242103932543021060Like on Twitter 1242103932543021060
samuelcolesalon
02.05

NEW from @oribe - silverati illuminating masque + pomade for your silver foxes and platinum blondes!

Reply on Twitter 1225141410195742721Retweet on Twitter 1225141410195742721Like on Twitter 1225141410195742721
samuelcolesalon
04.30

Thrilled to host Daniel Kaner, co-founder and President of @oribe for an in-salon workshop!

Reply on Twitter 1123404731953680384Retweet on Twitter 1123404731953680384Like on Twitter 1123404731953680384
samuelcolesalon
04.16

Bow down!! A boost of inspiration for @WellaEducation color trends from Wella Educator Alejandro Jimenez! 😍

Reply on Twitter 1118153588218433536Retweet on Twitter 1118153588218433536Like on Twitter 1118153588218433536
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Samuel Cole Salon on Instagram

Did you know that we specialize in extensions at S Did you know that we specialize in extensions at Samuel Cole Salon?⁠
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Whether you just can't get your hair to the length you want, want to mix it up in length occasionally, or want a fuller look, our extension specialists can help!⁠
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Text, Call or Email to book your extension consultation today! 📅⁠
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📸:Color, Cut + Extensions by @libbybinkhair⁠
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EMAIL: info@samuelcole.com⁠
CALL: 919-845-0098⁠
TEXT: 919-739-3947⁠
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 🕙 Su | By Appointment Only⁠
📍8511 Colonnade Center Drive, Suite 120⁠
Raleigh, NC 27615.
❤️ Support Small Businesses ❤️⁠ ⁠ 5 wa ❤️ Support Small Businesses ❤️⁠
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5 ways you can support our small business and stylists:⁠
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1. Pre-Book  your appointments!⁠
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2. Comment/like/share our posts if you like them!⁠
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3. Tag + Give your stylists a shout out on your stories!⁠
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4. Refer a friend!⁠
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5. Purchase products!⁠
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We are so grateful for your support and it means so much to our team at a time like this! ⁠
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Thank you in advance!⁠
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 📸 Hair by: @kaitpowers.samuelcole
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#SamuelColeSalon #SamuelCole #RaleighNC #RaleighBalayage #OribeObsessed #HabitHandTied #RaleighExtensions #raleighsalon #caryextensions #carynbr #raleighnbr #caryhair #nchairextensions #caryhairstylist #carync #wakeforestextensions #wakeforestnc #wakeforesthairstylist #919hair #nbrextensions  #nbrextensionsraleigh #naturalbeadedrows #oakcity #raleighhairextensions #raleighnaturalbeadedrows
Honey Balayage 🍯⁠ ⁠ Fun fact: Balayage is a Honey Balayage 🍯⁠
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Fun fact: Balayage is actually a French word that means "to sweep" because of the sweeping motion of the color brush over the hair. How cool, right?⁠
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Hair by: @mane_trend⁠
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#SamuelColeSalon #SamuelCole #RaleighNC #RaleighBalayage #OribeObsessed #HabitHandTied #RaleighExtensions #raleighsalon #caryextensions #carynbr #raleighnbr #caryhair #nchairextensions #caryhairstylist #carync #wakeforestextensions #wakeforestnc #wakeforesthairstylist #919hair #nbrextensions  #nbrextensionsraleigh #naturalbeadedrows #oakcity #raleighhairextensions #raleighnaturalbeadedrows
✨ Before and After ✨⁠ ⁠ We are 😍 over t ✨ Before and After ✨⁠
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We are 😍 over this extension transformation by@libbybinkhair.⁠
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#SamuelColeSalon #SamuelCole #RaleighNC #RaleighBalayage #OribeObsessed #HabitHandTied #RaleighExtensions #raleighsalon #caryextensions #carynbr #raleighnbr #caryhair #nchairextensions #caryhairstylist #carync #wakeforestextensions #wakeforestnc #wakeforesthairstylist #919hair #nbrextensions  #nbrextensionsraleigh #naturalbeadedrows #oakcity #raleighhairextensions #raleighnaturalbeadedrows ⁠
Shop Local, Support Small Business! 🛍️❤️⁠
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With today’s online big businesses selling everything known to mankind, we need your help in supporting our small family owned business!⁠
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​Want to know the best way to support your stylist?⁠
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Purchase your hair products at Samuel Cole Salon! When you purchase products at our salon, you are not only investing in your hair but also in your stylist!⁠
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Your stylist earns money from those purchases that allows them to grow their career and continue to perfect their craft. Purchasing products at Samuel Cole Salon gives your stylist access to furthering their education, allowing them to learn the latests trends and techniques, which in turn helps you receive the best quality service and results!⁠
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In addition, our retail sales allow us to offer all of our employees health and dental coverage, as well as a 401K retirement plan.⁠
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Thank you in advance for your support! ❤️⁠
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#SamuelColeSalon #SamuelCole #shoploacl #supportsmallbusiness  #RaleighNC #RaleighBalayage #OribeObsessed  #raleighsalon
❤️ Love is in Hair ❤️⁠ ⁠ Treat your Va ❤️ Love is in Hair ❤️⁠
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Treat your Valentine with a Samuel Cole Salon gift card this Valentine's Day! 💌⁠
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Between now and February 14th, receive 15,000 points ($15.00) when you purchase a $100+ gift card for your special someone!⁠
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To purchase over the phone, please call us at 919-845-0098​!⁠
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#SamuelColeSalon #SamuelCole #RaleighNC #RaleighBalayage #OribeObsessed #HabitHandTied #RaleighExtensions #raleighsalon #caryextensions #carynbr #raleighnbr #caryhair #nchairextensions #caryhairstylist #carync #wakeforestextensions #wakeforestnc #wakeforesthairstylist #919hair #nbrextensions  #nbrextensionsraleigh #naturalbeadedrows #oakcity #raleighhairextensions #raleighnaturalbeadedrows
We are OBSESSED with @Oribe Renewal Remedies!⁠
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•Want stronger hair in 5 minutes?⁠
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•Want smoother hair in 5 minutes?⁠
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•Want better color retention in 5 minutes? ⁠
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These custom-blended, weightless treatments transform the hair from root to tip in 5 minutes! Discover your blend, ask your stylist at your appointment.⁠
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Email: info@samuelcole.com⁠
Call: 919-845-0098.⁠
Text: 919-739-3947⁠
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 🕙M  10-7.⁠
 🕘T-Th  9-9.⁠
 🕘 F  9-8.⁠
 🕘 Sa  9-7.⁠
 🕙 Su  By Appointment Only⁠
📍8511 Colonnade Center Drive, Suite 120⁠
Raleigh, NC 27615.
2021 is the year to do what brings you JOY! 🙌⁠
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If you could do whatever you wanted to your⁠
hair, anything, what would it be? Is there⁠
anything you've always wanted to do to your⁠
hair but just couldn't bring yourself to? ⁠
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Stylists, Dean, @deanatsamuelcole brought her client's dream of violet balayage to life! ⁠
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Let us know in the comments below what you wish you could do to your hair. 👇⁠
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#SamuelColeSalon #SamuelCole #RaleighNC #RaleighBalayage #OribeObsessed #HabitHandTied #RaleighExtensions #raleighsalon #caryextensions #carynbr #raleighnbr #caryhair #nchairextensions #caryhairstylist #carync #wakeforestextensions #wakeforestnc #wakeforesthairstylist #919hair #nbrextensions  #nbrextensionsraleigh #naturalbeadedrows #oakcity #raleighhairextensions #raleighnaturalbeadedrows
Did you know that Samuel Cole Salon offers on loca Did you know that Samuel Cole Salon offers on location bridal hair and makeup?⁠👰⁠
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Our travel bridal team, @whitedresscollective, offers mothers of the bride and groom, maids of honor, bridesmaids and family members a selection of options, from a blowout or soft curls to half-down curls or a complete updo. They also have the choice of full face makeup or eyes only, both looks complete with false lashes.⁠
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Getting married and looking for Hair + Makeup artists for your big day?⁠ 💕⁠
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Follow @whitedresscollective and contact via email in their bio.
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We are so excited to kick off the New Year with ou We are so excited to kick off the New Year with our Immersion Education Classes for our associates! ⁠
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At Samuel Cole Salon, education is a HUGE part of our culture. We love bringing on new team members that are hungry for continuing education, post hair school. Our Immersion education program builds on top of the education students receive in hair school through technical skill, business building and customer service. Our In-house education team shares their passion and knowledge for hairdressing.⁠
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Educator, @libbybinkhair, specializes and teaches all about extensions, from consultation, application to maintenance and styling. ⁠
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Are you interested in joining our team? ⁠
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Follow + DM @samuelcolesalon_hiringmanager to find out more about our Immersion Program!
🎉 Happy New Year! 🎉⁠ ⁠ We are so excited 🎉 Happy New Year! 🎉⁠
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We are so excited for a new year! From the bottom of our hearts...We couldn't have made it through 2020 without the support from all of our clients, friends and salon family!!!⁠
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Every time you booked an appointment with our stylists, purchased a product or gift card, referred a friend,  liked and commented on our posts we felt the love and support. ⁠
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To our team!!!! We thank you for always having our back especially during what was the most difficult time in our 23 year history of ownership.  Believing in us gave us the strength we needed. ⁠
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As we look towards a smoother 2021- It means so much to know how much our community supports our small family owned business!!!! ⁠
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WE THANK YOU! Jack and Joelle ❤️⁠
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Cheers to 2021! 🥰⁠
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