Education Team Members Alley Biehl and Katie Purshce took part in the world-renowned 2-day workshop, “Fierce Conversations” in New York City at the acclaimed Bb.U in Manhattan. Based on Susan Scott’s best-selling book Fierce Conversations, the workshop provides a detailed road map for building a stronger team.
Instructors pushed attendees to expand their communication techniques to have conversations focused on passion, integrity and authenticity. The class examined the importance of productive coaching conversations being intelligent, productive discussions that build on and strengthen the culture of our salon.
As a mentor and coach, Fierce Conversations helped me get in the right mindset for focusing conversations on solutions rather than issues at hand. Our culture of feedback is so important to us and knowing how to better cultivate an environment of openness will help me lead my team!
Director of Education + Recruitment, Katie Pursche
